Privacy Policy for Point Brand Inc.

1. Introduction

Welcome to Point Brand Inc. (“we”, “us”, “our”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit and interact with our website [pointbrandinc.com] and our services (the “Services”).

By using our Services, you consent to the practices described in this policy. If you do not agree with these practices, please do not use our Services.

2. Information We Collect

We may collect the following types of personal information:

a) Information you provide to us:

• Name, email address, postal address, telephone number, company name, job title, and other contact details when you:
• Request a quote, consultation or demo.
• Contact us via email, phone, website form or live chat.
• Engage with our services (e.g., web development, SEO, digital marketing).
• Billing and payment information (where relevant).
• Project‐related information, such as your company website URL, marketing goals, design preferences, etc.
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b) Information we collect automatically when you use our website:

• IP address, browser type and version, device type, operating system, referral/exit pages, pages viewed, time and date stamps.
• Cookies and similar tracking technologies (see Section 6 below).

c) Information from third parties:

• We may receive information about you from publicly available sources, marketing partners or analytics providers (for example to verify business contact details).
• We may receive aggregated or anonymised data from third-party services which we cannot identify you from.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our Services.
• To respond to your inquiries, provide support, and communicate with you about our Services.
• To send you promotional information, newsletters, and updates (where you have consented).
• To personalise and improve your experience on our website.
• To analyse usage trends and behaviour in order to enhance our website and services.
• To comply with legal and regulatory obligations, and to protect our rights and property.

4. Legal Basis for Processing (if applicable – e.g., for UK/EU Users)

Where you are in the UK/EU, we rely on the following legal bases:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose (e.g., opt-in to our newsletter).
• Contractual necessity: Where processing is necessary for us to perform a contract with you (e.g., delivering our digital marketing services).
• Legal obligation: Where we must process your data to comply with a legal obligation.
• Legitimate interests: For example, to improve our Services, manage risks, prevent fraud, and promote our business, provided your rights do not override those interests.

5. Disclosure of Your Information

We may share your information in the following circumstances:

• With our service providers, contractors and agents who perform services on our behalf (e.g., hosting, analytics, email delivery).
• With our professional advisors (legal, accounting, consulting).
• With other parties when required by law or to protect our rights, privacy, safety or property.
• In connection with a merger, acquisition or sale of all or part of our business (you will be notified if your data is transferred).
• With your consent or at your direction.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to track activity and hold certain information. Cookies help us recognise your device and personalise your experience. You can choose to disable cookies via your browser settings; however, some parts of our website may not function properly as a result.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes and enforce our agreements. When no longer required, we will securely delete or anonymise your data.

8. Security of Your Information

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration or destruction. While we strive to protect your information, no transmission over the internet or storage system is 100% secure. We cannot guarantee absolute security.

9. International Transfers

Your information may be transferred to—and processed in—countries outside your own country of residence (including servers located in other jurisdictions). If we transfer your personal information to other countries, we will ensure that it is subject to appropriate safeguards consistent with this policy and applicable laws.

10. Your Rights

Depending on your location, you may have the following rights:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete personal information.
• Deletion: Request deletion of your personal information (“right to be forgotten”), subject to legal or contractual restrictions.
• Restriction: Request restriction of processing of your data.
• Portability: Request transfer of your personal information to another organisation (where applicable).
• Objection: Object to processing based on legitimate interests or direct marketing.
• Withdrawal: Withdraw your consent at any time (where processing is based on consent).

To exercise any of these rights, please contact us at the details below. We may ask you to verify your identity before responding to a request.

11. Children’s Privacy

Our Services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us and we will take steps to delete it.

12. Links to Other Websites

Our Services may contain links to third-party websites, plug-ins and applications. If you click on a third-party link, you will be directed to that site: we strongly advise you to review the privacy policy of every site you visit. We do not control and are not responsible for the privacy practices of third-party websites.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Effective Date” at the top of the policy and may notify you via our website or other communications. We encourage you to review this policy periodically for any changes.